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FAQ
Find the answers to your queries here
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What is resin and how is it used to make jewelry at Calico Unicorn?Resin is a durable and versatile material that is used to make jewelry at Calico Unicorn. It starts as a liquid and hardens into a solid form through a process called curing. At our studio, we use a combination of UV resin and 2-part resin to create our unique and beautiful jewelry pieces. UV resin cures with sunlight or UV light, while 2-part resin requires a hardener to activate the curing process. We carefully mix and pour the resin into molds, adding in various materials such as dried flowers or mica powder to create our stunning designs. The result is a one-of-a-kind piece of jewelry that is both durable and beautiful.
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How do I care for my resin jewelry?Once cured, resin jewelry is durable and can last a lifetime with proper care. Avoid exposure to direct sunlight for prolonged periods of time as this may cause the resin to yellow or discolor over time. Avoid wearing resin jewelry while swimming or bathing as water, detergents, and other chemicals may penetrate the resin or any adhesives and cause it to become cloudy or damaged. Avoid exposing your resin jewelry to high heat sources to prevent warping or melting. Store resin jewelry in a cool, dry place away from direct heat sources to prevent warping or melting. Clean resin jewelry with a soft, damp cloth and mild soap. Avoid using harsh chemicals or abrasive cleaners as they may damage the resin. Remove resin jewelry before applying lotions, perfumes, or hairsprays as these products may react with the resin and cause it to become sticky or discolored. To prevent scratches, store resin jewelry separately from other jewelry pieces in a soft pouch or box. If your resin jewelry becomes scratched or dull, you can gently polish it with a soft cloth and a small amount of non-abrasive polish to restore its shine. If your resin jewelry becomes damaged or broken, contact us to arrange for repair. Do not attempt to repair it yourself as this may cause further damage.
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Is your jewelry outsourced or imported?No! We may use components from other parts of the world but we make everything ourselves. In fact, every single piece of jewelry is made from beginning to end by one set of talented artisan hands.
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Is your jewelry in stock?Everything available on our website is in stock and ready to ship except certain personalized and customized items.
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What kind of payment methods do you accept?Credit / Debit Cards ​ Visa, MasterCard, American Express, Discover and more PAYPAL ​ Apple Pay ​ Google Pay
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Do you take custom orders?Yes! see our custom order page or contact us directly for more information and to get started.
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What is breastmilk jewelry?We encapsulate a small amount of breastmilk into resin, creating a keepsake commemorating the bond between a mother and her child.
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Does my breastmilk have to be fresh?No! As long is it's free of mold, we can use breastmilk that's been refrigerated or frozen for years.
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Do you actually use my breastmilk to make my jewelry?Yes and no. We can't use breastmilk in its liquid form to make your jewelry. First, we have to convert it to a powder so we can use it un resin. Resin and most liquids don't play nice together but resin and most powders are fast friends.
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What color will my breastmilk jewelry turn out to be?It depends. Breastmilk is as unique as the woman it comes from - both in color and composition. Furthermore, breastmilk changes throughout your baby's age and can even change in appearance after certain foods. Whatever color your breastmilk is when it arrives is what color your final jewelry will be. Unless you want us to alter it with color or other effects.
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How do I send my breastmilk and other inclusions?Our breastmilk shipping kit contains everything you will need to collect and ship your breastmilk safely to us. However, if you have all the supplies on hand and would like to purchase your own shipping, you can package it up according to our instructions and ship it to: Calico Unicorn PO Box 287 Shapleigh, ME 04076 Please note: please do not send more than the required amount as it is more likely to leak. Send all inclusions in separate ziplock bags and include your name and order number. Triple bag breastmilk and mail in a bubble mailer or small box.
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What else can I send to be included in my breastmilk jewelry?Besides your breastmilk, we can add other personal effects to your keepsake. Other common inclusions: - Formula - Cremains or ashes - Hair - Flowers or petals - Umbilical cord - Placenta In addition to what you send us, we have a list of over 1K ways we can personalize your jewelry.
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What happens to my inclusions that you don't use?We will send back any extra inclusions that we don’t use in your jewelry, with the exception of any extra breastmilk. Extra breastmilk powder that we don’t use is cataloged with your name and stored in case something happens to your jewelry or you want to have extra pieces made in the future. If you would like to have your extra breastmilk powder returned to you, please write a note and include with your package or send us an email at info@calicounicorn.com and include your name and order number.
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What happens after I place my breastmilk jewelry deposit order?Once you place your breastmilk jewelry deposit order, you will be emailed a link to give some extra information so we can contact you. This form can be found here if the email gets lost.
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Where can I find my tracking information?Tracking information is sent via email once shipped and can be tracked by clicking on your order in your Calico Unicorn account.
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When will my made-to-order item(s) ship?Calico Unicorn is mostly a one-woman shop so every piece of jewelry is made by hand from beginning to end by one set of hands. Depending on the number of orders in line in front of yours, processing times may take up to a week with most items shipping out within 3 business days. If you would like a more accurate shipping time, reply to your order email or email us directly at info@calicounicorn.com and ask!
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When will my one-of-a-kind order ship?One-of-a-kind items are packaged and ready to ship from our studio in Maine Orders placed before 10 am EST will be shipped the same day Orders placed after 10 am EST will be shipped the next business day
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Where do you ship?We are proud to offer shipping worldwide!
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If I order made to order and ready to ship items, when will my order ship?In order to save on shipping costs (and keep our prices) and to help lower trucks on the road, we will ship all your items together. If you order items that need to be made, we will wait to ship your ready to ship items until everything is ready to ship.
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What are your shipping rates?Calico Unicorn proudly offers FREE shipping with insurance to anywhere within the USA through the US Postal Service (USPS). INTERNATIONAL ORDERS​ ​ Canada and Mexico: $15 Flat Rate All other countries: $18 Flat Rate FREE shipping over $120 international orders
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What is your return and exchange policy?Your satisfaction and joy with your purchase is our top commitment. Although we strive for it, we don't expect to get it perfectly right every time but if there is an error on our part, we will work with you to fix it! ​ Refunds and exchanges are permitted within 30 days after you have received your order. If you're unsatisfied, please contact us to let us know the issue with your order. Merchandise must be returned in the same condition as it was received and shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, minus shipping fees. ​ Custom or personalized orders cannot be returned or exchanged unless your jewelry arrives broken or defective.
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